Frequently Asked Questions
I would like to become a Majestic client. How do I create an account on the website (login and password)?
I have forgotten my login details. What should I do?
Will I be able to order immediately after I've created an account?
No. After you have created an account, your request will be submitted to our sales department. It will take about one working day for your details to be processed. Once your registration has been approved, you will be able to view prices online and place orders.
Do I need to register first before I can place an order?
How can I place an order?
To place an order online, you need to be registered as a client. To do so, please create an account by clicking ‘Register’.
For more information about ordering via EDI, please contact your designated contact person.
How do I place an order online?
Not yet a Majestic client? Then click this link to create an account: Register.
After you have created an account, your request will be submitted to our sales department. It will take about one working day for your details to be processed. Once your registration has been approved, you will be able to view prices online and place orders.
Will I receive an order confirmation after placing my order?
How can I see what products are in stock at Majestic?
If an orange dot appears next to a product, this means the item you want is not in stock and has to be ordered. Of course, you will be able to order the item from our webshop, but the delivery time will be longer than normal.
I don't see any prices. How is this possible?
Each price is listed with an abbreviation. What do they mean?
Can I return my order?
Can I order printed or embroidered products at Majestic?
Does Majestic have a standard price list with discount structure?
Shipments and deliveries
Who does Majestic supply?
What are the delivery charges?
What are the delivery times for orders inside and outside the Netherlands? And for products that are not in stock?
Delivery times are shown in calendar days.
Does Majestic have its own transport service?
Can I get my order delivered on Saturday?
Can I pick up my order instead of getting it delivered?
Can I have my parcel delivered to a different address this once?
Can Majestic orders be delivered directly to my customer in neutral packaging?
Can I get a product sheet or CE certificate for a product?
Can I receive product images?
Can I receive product information for use on my own website?
Are Majestic's products also displayed in EZ-base?
I'm looking for a size chart. Where can I find it?
Is Majestic able to provide Suppliers' Declarations of Origin (LvO)?
What do the EN 388:2016 and EN ISO 374:2016 standards mean?
What types of gloves are suitable for what situation and/or application?
Which overalls provide protection against hazardous chemicals?
What is the difference between a polyester/cotton and cotton/polyester blend?
Whereas work garments made from a 65/35 blend of cotton and polyester provide outstanding insulation and moisture absorbency as well as a high level of comfort.
Both fabric blends are wear resistant, washable, crease resistant and shrink less than all cotton.
At what noise level are workers required to wear hearing protection?
This table shows the maximum exposure levels without harmful effects:
|Noise level in dB(A)||Maximum duration|
Some examples of harmful sources of noise:
|Number of dB||Harmful source of noise|
|120 - 150||Aircraft engines at airports|
|115 - 130||Mining|
|110 - 120||Pneumatic drill|
|105 - 120||Forestry machinery|
|105 - 115||Dredging and construction machinery, sandblasting and presses|
|100 - 115||Blacksmiths, concrete mixers and textile factories|
|100 - 110||Engine rooms, diesel engines, drills and circular saws|
|90 - 100||Noise in workshops, lawnmowers and grinders|
|85 - 90||Welding machines, sanders, automatic lathes|
|80||Threshold for hearing damage|
How long will a respirator filter last once in use?
In order to determine when a respirator filter should be changed, these environmental conditions, amongst other things, should be taken into account.
How do I decide what kind of shoes are appropriate for my work environment?
Sometimes a manufacturer will add on an additional letter. For example, a common one is S1P. This indicates that the shoe has an optional feature.
Are composite toe caps as safe as steel toe caps?
What is the lifespan of a safety helmet?
The table below shows the average life expectancy of the different materials. The recommended service life does not apply if the manufacturer’s instructions for use specify a different expiration timeframe. We advise you to always read the instructions for use carefully.
|Material outer shell||Expiration timeframe|
|Polyethylene (PE)||3 years|
|ABS polymer (ABS)||5 years|
|Polyamide (PA)||5 years|
|Polycarbonate (PC)||5 years|
|Textile phenol||5 years|
|Fibre glass-reinforced polyester||10 years|
Note! Always replace safety helmets that have suffered damage or impact from falling objects immediately.
What is the lifespan of the harness or protective padding inside a safety helmet?
Can baseball caps or bump caps be worn during construction works?
What is the difference between polycarbonate and cellulose acetate lenses?
Polycarbonate and cellulose acetate lenses are both plastic materials. Plastic lenses offer optimal protection for almost all working conditions.
What type of lens is suitable for what work environment?
A clear lens is suitable for mechanical activities in indoor and outdoor work environments. Protects against impact and UV rays, and provides true colour recognition.
Amber (yellow) lens
Suitable for visual inspections, hunting and mechanical activities. Protects against impact, UV and blue light (480 nm) and provides greater contrast in poor light.
Suitable for visual inspections, medical treatments and mechanical activities. Protects against impact, UV and blue light (480 nm), increases contrast and sharpness, and reduces eye fatigue.
Suitable for outdoor work environments and mechanical activities with risk of blinding. Protects against impact, UV rays, sunlight and brightness due to reflection of harmful beams of light.
Indoor/Outdoor (I/O) lens
Suitable for workers moving from indoors to outdoors and vice versa, and for working in artificial light conditions. Protects against impact, UV rays and blinding light.
Suitable for welding. Various lens shades available depending on type of welding. Protects against impact, UV rays, infrared light and visible light from welding.
A revolutionary coated, gradient lens offering better long-term eye comfort. The lens maintains true colour balance and improves contrast and definition.
A revolutionary coating for exceptional clarity and light transmission. Suitable for every industrial application where no sun protection is needed.
Self-colouring filter with automatic darkening within 10 seconds and brightening after 30 seconds. Protects against UV rays. Suitable for workers who frequently move from indoors to outdoors or from light to dark environments. The use of these types of lenses may not increase risks for workers and therefore may not be permitted in some work situations.
Do you also sell prescription safety glasses?
For detailed advice, please contact your designated contact at Majestic.
What lens coating should I get?
Is there a risk of impact or spatter? Then a scratch-resistant coating is recommended. Does the work have to be carried out in damp conditions or are there changes in temperature from cold to warm and vice versa? Then an antifog coating is recommenced.
For work activities in damp conditions where there is a risk of impact or spatter, we offer lenses with an antifog coating on the inside plus a scratch-resistant coating.
Does Majestic inspect fall protection PPE?
When must employers provide fall protection?
How do I subscribe to and unsubscribe from email newsletters?
How can I stay updated on promotions and special deals?
Don’t want to miss anything? Sign up for our email newsletter via ‘Register newsletter‘.
Do you issue a printed catalogue periodically?
Majestic’s PPE catalogue comes in two versions: the black Majestic catalogue in Majestic’s house style and the red PPE catalogue without reference to Majestic. The latter is intended as advertising tool for those interested in reselling our products. For more information about our catalogue, please contact your designated contact person.
What training opportunities does Majestic offer?
To this end, Majestic provides the following training opportunities for resellers:
• Retail Training Days (three times a year)
• Customised PPE training courses (choice from a large selection of PPE training courses, on location if desired)
For more information about our training opportunities, please contact your designated contact person.
I would like to attend a Retail Training Day. When are the training days scheduled and how do I register?
Can I pay for my order online?
What is your payment term?
Where can I find bank details, such as BIC code, VAT number, Chamber of Commerce registration number, EORI number and DUNS number?
What are your opening hours?
Do you have any vacancies?
Where can I find your contact details?
Go to our ‘Contact’ page for all information.
Certifications and CSR
Does Majestic have a CSR policy?
For more information on our CSR policy, please visit our ‘Policy‘ page.
Are you certified?
For more information about certifications, please visit our ‘Policy‘ page.